Convert curiosity into cash on your online store
Despite being dismissed as being “too hard”, this ecommerce strategy is helping more brands increase revenue by 40%
How to provide exceptional experiences and turn customers into advocates
Learn six ways to provide amazing customer support experiences and turn customers into advocates.
Prompts to create your brand voice and macros with AI (eBook)
Get the exact prompts to create your brand voice, communication guidelines, and macros using AI.
Strategies for managing and reducing ticket backlog (eBook guide)
Get the eBook with solutions to clear the inbox and effectively manage the ticket backlog.
How to clear ticket backlog successfully
Read the six crucial steps to effectively solve customer support backlog.
5 tips to prioritize customer support tickets
Get the top 5 tips to prioritize customer support tickets for faster resolutions and better backlog management.
The eBook guide to 24/7 support
Get the guide to scale up to 24/7 support, respond to your customers faster, and wake up to inbox zero.
How to forecast customer support staffing needs
The very first step to preparing for a busy season is headcount forecasting. Try the forecasting calculator to be proactive and get your team ready!
Workforce management tools to take you 24/7
Hear from Andrew on the importance of having the right workforce management tools in place as a 24/7 team and what those top tools are.
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