Payments support

Grow your payment business faster with 24/7 support,
ready to assist with onboarding new customers, activating accounts & transaction inquiries.

Get a complete, omnichannel support operation on-demand, with simple month to month pricing.

Stay flexible during every stage of growth, with teams that grow with you.

Fintech companies grow and scale with Influx.com
GLOBAL COVERAGE

24/7 support, global coverage

Our worldwide network of Influx support agents operates within their local time zones, ensuring they’re fresh, alert, and ready to engage with your customers at optimal times. This means extended support hours for your customers and a happier, healthier work-life balance for our teams.

Ana, Customer Support, 2 yrs with Influx

FLEXIBILITY

Service excellence, elevated

Ever had a customer support experience that felt different — where the quality of service shone through? At Influx, our 24/7 support goes beyond problem-solving, we prioritize exceptional customer care, ensuring your customers always feel valued and satisfied.

Gabriel, Recruiter, 3 yrs with Influx

BRAND MATCH

Customer support, your way

When it comes to customer support, one size doesn’t fit all. Influx understands this, providing a flexible service that adapts to your specific needs and systems. We don’t just support; we enhance and grow with your business, taking your established processes and scaling them to new heights.

Lara, Customer Support, 2 yrs with Influx

See how brands work with Influx to deliver exceptional customer support

6,000+ conversations handled per month via dedicated agents and Support as a Service
76 agents resolve 250,000+ tickets per month with 24/7 coverage, surpassing KPIs
24/7 coverage with 10 minute first response time and tier-2 ticket support

Outsource your customer service team

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.