Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT

How a follow-the-sun model is the future of delivering top tier CX.
customer experience

How to use Consio to generate more revenue for your eCommerce brand

Find out how to utilise Consio can be implemented to generate more revenue for your eCommerce brand
customer support

The 5 best customer support outsourcing companies for brands

Out the thousands of companies, which ones will uphold your brand? These 5 will.
Case Study

Fintech company leverages 24-hour coverage to clear 3,000+ ticket backlog

See how Influx solved a 3,000+ ticket backlog and provides round-the-clock coverage for a popular fintech company.
Case Study

8 dedicated agents handle 5,000 tickets/month with a 56% decrease in missed calls

See how a mobile app for summer camps scaled their customer service team to handle 5,000 tickets/month, reducing missed calls by 56%.
Case Study

Six brands, one streamlined customer service solution

See how JS Group partnered with Influx for a multi-brand customer service solution.
Case Study

Linktree partnered with Influx to make CX simple and fast for all of their 2.8 million subscribers

How an on-demand CX operation supported a $1.3 billion tech juggernaut
Case Study

Helix Sleep clears a 2,000-ticket backlog and meets seasonal demand with scalable support

See how Helix Sleep cleared a 2,000 ticket backlog and meets seasonal demand with a flexible, scalable support solution.
Case Study

Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support

See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.