Influx blog
Resources and guides
Top 5 CX Partners for Gaming (Player Support & Moderation) - 2026
These are the CX partners that will actually work for gaming companies in 2026, ranked by how well they handle live player environments, not by logo size.
Resources and guides
Top 7 Affordable Outsourcing Partners for Seed-Stage Startups (2026)
A practical guide to the most affordable outsourcing partners for seed-stage startups in 2026. Compare pricing, flexibility, and best-fit use cases.
Resources and guides
What is AI Agent Management? A guide for CX teams
Most brands still treat AI as a project — something you set up once and leave to run. But CX doesn’t work like that. Your human team has oversight, AI needs that too.
Research
AI context engineering for eCommerce (and why it matters)
Most knowledge bases weren’t built for AI. See how context engineering improves eCommerce support by reducing returns, confusion, and trust issues.
Resources and guides
Top 7 CX Partners for Healthcare & Healthtech (HIPAA-Aware) 2026
The CX providers that actually meet healthcare’s compliance bar — who they serve, where they excel, and how to choose the right partner for secure patient support.
Customer experience
How to Deliver 24/7 Support With AI
Optimise your brands CX with an AI + Human approach
Customer support
How to Deliver 24/7 Support With AI
How to optimise your brands CX with a Human + AI solution
Resources and guides
Top 7 Outsourcing Partners for American eCommerce Brands (2026)
Looking for outsourced eCommerce support that can actually handle Q4 spikes, returns chaos, and WISMO storms? Here are the seven CX partners American DTC operators rely on in 2026.
Resources and guides
Top 5 Outsourcing Partners for Wellness Brands
See which outsourcing partners are best for your wellness brand. From on-demand support, to multilingual CX, this article explores the best options for you.
Case studies
Yazio scales 5-star multilingual support to 95 million global users with Influx.com
From Germany to 150 countries and 20 languages with 94% CSAT — while cutting response times by 90% during their busiest season.
Resources and guides
Top 5 Customer Service Outsourcing Partners for European Companies
This will appear on the article summary.This guide highlights the top 5 customer service outsourcing partners for European companies, ranked on what truly matters to scaling organizations:
Research
Why global CX operations outperform the traditional BPO model
Why a follow-the-sun model is the smarter way to run 24 hour customer experience
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