Growth

See how high-growth companies run their ops.

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Growth How to write a great eCommerce return policy (+ real examples from high-growth brands) A customer-centric ecommerce return policy creates confidence, trust, and a sense of security. Let's take a look at some great examples from valuable, high-growth brands.

Growth How to grow your business faster with Support as a Service: 6 examples Support as a Service is a simple way to deliver fast responses, 24/7, consistently, with all management and training included. Here are six examples from clients working with Influx.

Growth How to reduce your customer churn rate Positive net churn combined with a scalable growth channel enables your company to grow exponentially. Here's how we did it.

Growth How to define your customers: Type vs. Time Reduce churn and improve your customer experience with this simple model.

Growth The perfect service partner at $1M, $10M and $100M in annual revenue How to leverage CX outsourcing intelligently

Growth 8 CRM software best practices Use these eight best practices to keep your CRM software performing at a pinnacle!

Growth Top 6 ways eCommerce companies are cutting costs and improving operational efficiency Reduce frequent eCommerce costs with these 6 practical tips!

Growth Methods to create a B2B CX that rivals B2C Six strategies your B2B company can incorporate into your CRM to create an exceptional customer experience that rivals that of B2C experiences.

Growth 8 customer retention strategies to grow your brand Retaining customers is important for any business as it costs less to keep a current customer than to find and onboard a new one. Find out more today!

Growth 10 reasons for cart abandonment and 10 strategies to win customers back Cart abandonment is frustrating and something that everyone with an eCommerce shop faces. Read more to find out how you can increase conversions on abandoned carts!

Growth The ultimate guide to eCommerce holiday planning in 2022 This guide offers a streamlined and holistic approach to eCommerce holiday planning that will drive conversions and steer you on the path to success.

Growth Customer loyalty strategies to increase repeat customers A business is nothing without its customers. Increase your customer loyalty and watch your sales increase with it. Read more to find out how!