Influx pricing

Use our simple, pay-as-you go pricing model to match cost with revenue. All plans include training and management with no setup fees.

Need efficiency at scale? Get in touch for a custom quote →

TRUSTED BY HUNDREDS OF BRANDS, FROM STARTUP TO ENTERPRISE
FULLY FLEXIBLE

Contract options that match your margins

Be ready for growth, exactly when you need it. Whether it’s preparing for seasonal spikes, 24/7 coverage, or an extension to your internal team, we offer fully flexible month-to-month contracts across all channels like chat, voice, and social media.

For full channel capabilities, get in touch →

Daniel, Dpt. Delivery Manager, 6 yrs with Influx

NO HIDDEN FEES

Management and training included

Reduce your management overhead while improving service flexibility. Our end to end management system helps us hire, onboard, train and scale employees quickly to save you time and money. Fully managed support as you need them with no hidden fees.

For exact price breakdowns, get in touch →

Shanna, Delivery Director, 8 yrs with Influx

NO SETUP FEES

Save time and money with seamless integrations

Launch faster while we seamlessly connect to your existing helpdesks and social channels. Save time and money on lengthy onboarding processes and get fully up and running in less than one week without setup and connection fees.

For exact technical integrations, get in touch →

Monifa, Team Leader, 4 yrs with Influx

OPERATIONAL FLEXIBILITY

Expert support that’s accountable and affordable

Curb burnout and give your in-house team room to breathe. As an outsourced support partner, we act fast to match your voice, values and style. Serve your customers with the same quality of service as you would – without breaking the budget.

For exact customer support plans, get in touch →

Renardo, Team Leader, 5 yrs with Influx

How Influx works

 

1. Tell us your business needs

Detail your support needs in our get a quote form, our team will get in touch to set up a call.

 

2. We build your tailored solution

Work with our sales team to create a customized CX plan that best fits your support needs.

 

3. Get started in 1 week

We handle the onboarding and training - so you can prepare to scale in as little as one week.

Security and Tech

Best-in-class technology & security

Security is our ultimate priority, which is why we’ve partnered with the world’s leading technology systems to provide end-to-end peace of mind. Our industry-leading security program complies with GDPR, CCPA and all workplace security standards, as well as HIPPA and payment regulations so you have the highest confidence in the management of your data.

Resources to help you maximize your budget and drive business growth

Customer Support
Learn how to build a great customer support team on a budget
Resources and Guides
Download the business operations and efficiency report
Business Operations
Get 7 strategies to cut costs without lowering quality
Business Operations
Learn how to set up help desk macros to save time and money
Best Practices
How to calculate and improve CLV to boost revenue

Ready to get started? Let’s talk!

Flexible support solutions, customized to your business needs.

See how Influx builds full-service, fully-managed customer support solutions for growing businesses, everywhere.

Ready to try Influx? Contact sales →

Case studies

See how companies work with Influx to deliver flexibility and scale.

24/7 coverage with a fully managed support team of 8 agents across 3 regions
95% CSAT achieved through fully managed Zendesk audits and macros updates
Reduced first response time by 6x with perfect brand match while growing 300%+
24/7 omnichannel support with 2x burst coverage for scale up and burst capacity
24/7 coverage with back office support for data entry and data support
100% customer support in 6 languages across 7 platforms for complete end-to-end support

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.