Customer support

The #1 flexible service partner for improving customer value. High-performance support teams that improve CSAT, drive referrals, and scale 24/7 on month-to-month plans.
Launch in one week, scale as you grow, and build better customer relationships every month.

Start with 1–2 agents or scale to a full-time dedicated team as your needs grow.

Trusted by brands to take customer experience seriously

Support that gets better as you scale

As your business grows, support quality should improve, not just keep up. Our localized management teams review performance and optimize operations month over month.

Flexible by design

Start with 1-2 agents and scale as demand grows. Month-to-month plans give you the flexibility to adjust coverage without long-term commitments.

Launch in 1 week

We handle recruitment, training, and integration so your team can go from kickoff to live support in seven days.

Fully managed, end-to-end

Hiring, training, QA, performanc and insights. We manage the entire operation so you don’t have to.

Support that adapts as your business grows

Seasonal peaks, product launches, new markets. Support demand shifts constantly.

Our teams flex with you month to month, so quality stays consistent even when demand doesn’t.

Talk to us about flexible support →

Natisha, Voice of Client Director, 8 yrs with Influx

Management teams that operate 24/7

We use a "follow the sun" model with localized managers across time zones. Your team gets real-time coaching, quality reviews, and continuous improvement around the clock.

This is how local teams consistently outperform single-location operations.

Learn how we manage support teams. Get in touch →

Quality support on every channel

Your customers expect the same experience everywhere they reach out. We work across email, chat, social, and voice — integrating directly into your existing tools and workflows.

See how we support every channel →

Built to fit your existing tech stack

Platform-agnostic by design. We integrate with your existing helpdesk, CRM, and workflows, then optimize performance from within your current systems.

That means faster launches, fewer disruptions, and support that feels like a natural extension of the internal team.

See how we work with your tools →

On-brand support at scale

Blenders Eyewear scaled customer support while maintaining a fast, on-brand experience for their customers.

You’re in good company

Hundreds of growing brands trust Influx to run customer support that’s flexible, reliable, and built for scale.

Find out more →

From Germany to 150 countries and 20 languages with 94% CSAT
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
24/7 coverage with 10 dedicated Zendesk agents working as help desk experts

See how companies work with Influx to deliver flexibility & scale.

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.