Customer support
The #1 flexible service partner for improving customer value.
High-performance support teams that improve CSAT, drive referrals, and scale 24/7 on month-to-month plans.
Launch in one week, scale as you grow, and build better customer relationships every month.
Start with 1–2 agents or scale to a full-time dedicated team as your needs grow.
Trusted by brands to take customer experience seriously
Support that gets better as you scale
As your business grows, support quality should improve, not just keep up. Our localized management teams review performance and optimize operations month over month.
Support that adapts as your business grows
Seasonal peaks, product launches, new markets. Support demand shifts constantly.
Our teams flex with you month to month, so quality stays consistent even when demand doesn’t.
Natisha, Voice of Client Director, 8 yrs with Influx
Management teams that operate 24/7
We use a "follow the sun" model with localized managers across time zones. Your team gets real-time coaching, quality reviews, and continuous improvement around the clock.
This is how local teams consistently outperform single-location operations.
Learn how we manage support teams. Get in touch →
Quality support on every channel
Your customers expect the same experience everywhere they reach out. We work across email, chat, social, and voice — integrating directly into your existing tools and workflows.
Built to fit your existing tech stack
Platform-agnostic by design. We integrate with your existing helpdesk, CRM, and workflows, then optimize performance from within your current systems.
That means faster launches, fewer disruptions, and support that feels like a natural extension of the internal team.
On-brand support at scale
Blenders Eyewear scaled customer support while maintaining a fast, on-brand experience for their customers.
You’re in good company
Hundreds of growing brands trust Influx to run customer support that’s flexible, reliable, and built for scale.
See how companies work with Influx to deliver flexibility & scale.
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Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.