Influx blog
Best practices
How to Increase Customer Engagement
Customer engagement is key to business success. Find out eight ways to increase your overall customer engagement and drive traffic to your business!
Tips and tutorials
10 reasons for cart abandonment and 10 strategies to win customers back
Cart abandonment is frustrating and something that everyone with an eCommerce shop faces. Read more to find out how you can increase conversions on abandoned carts!
Customer support
Omnichannel vs. multichannel support: what's the difference?
Omnichannel support is seamless. Find out the difference between omnichannel and multichannel support today!
Tips and tutorials
Customer loyalty strategies to increase repeat customers
A business is nothing without its customers. Increase your customer loyalty and watch your sales increase with it. Read more to find out how!
Best practices
The benefits of long-tail keywords for SEO
Long-tail keywords allow you to get more traffic to your site and be found by new audiences. Learn how to incorporate them into your website for improved SEO!
Customer experience
The importance of customer satisfaction for business
Everyone knows that keeping your customers happy is essential for a growing business but what benefits does this actually provide? Find out more!
Tips and tutorials
Increase your ROI with a CX Critical Care Plan
Implementing a detailed CX Critical Care Plan is what your business needs. Learn how to create one today!
Business operations
How to Combat the Great Resignation with Outsourced Support
The Great Resignation refers to employee shortages caused by the COVID-19 pandemic. Learn how outsourced support can be best solution for your business.
Customer experience
How to Create a Positive Customer Service Experience for Your Brand
Learn more: Seven ways to improve your customer service experience to exceed consumer demands.
Business operations
Five eco-friendly brands fostering sustainable business practices
Eco-friendly companies have a positive impact on the environment and build brand trust with consumers. Learn more about some of the sustainable businesses that work with Influx.
Business operations
Our Complete Guide to Business Process Outsourcing (BPO)
BPO is a fantastic way for businesses’ to alleviate pressure by delegating important processes to an external company. Read to find out why BPO is important!
Business operations
Everything You Need to Know About Support as a Service in 2022
Our detailed guide provides everything you need to know about Support as a Service and why it’s so important for your business! Read to find out more.
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