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Inside Influx How to optimize remote work and its benefits It doesn’t come as a surprise that remote work reduces stress, but how can you truly make it work for you?

Growth How to increase customer engagement Customer engagement is key to business success. Find out eight ways to increase your overall customer engagement and drive traffic to your business!

Growth 10 reasons for cart abandonment and 10 strategies to win customers back Cart abandonment is frustrating and something that everyone with an eCommerce shop faces. Read more to find out how you can increase conversions on abandoned carts!

CX Excellence Omnichannel vs. multichannel support: what's the difference? Omnichannel support is seamless. Find out the difference between omnichannel and multichannel support today!

Growth Customer loyalty strategies to increase repeat customers A business is nothing without its customers. Increase your customer loyalty and watch your sales increase with it. Read more to find out how!

CX Excellence The importance of customer satisfaction for business Everyone knows that keeping your customers happy is essential for a growing business but what benefits does this actually provide? Find out more!

CX Excellence Increase your ROI with a CX Critical Care Plan Implementing a detailed CX Critical Care Plan is what your business needs. Learn how to create one today!

Growth How to combat the Great Resignation with outsourced support The Great Resignation refers to employee shortages caused by the COVID-19 pandemic. Learn how outsourced support can be best solution for your business.

CX Excellence How to Create a Positive Customer Service Experience for Your Brand Learn seven ways to improve your customer service experience to exceed consumer demands.

Growth Five eco-friendly brands fostering sustainable business practices Eco-friendly companies have a positive impact on the environment and build brand trust with consumers. Learn more about some of the sustainable businesses that work with Influx.

CX Excellence Everything You Need to Know About Support as a Service in 2022 Our detailed guide provides everything you need to know about Support as a Service and why it’s so important for your business! Read to find out more.

Interviews 3 steps to unleash your CX team and boost your brand The customer experience team is a vital part of your company's brand. Learn how to pivot your CX department in these three steps.