Flexible support operations, built for scale.
Launch a fully managed support operation ready to scale up and down as needed for seasonal spikes and business growth.
Trusted by hundreds of brands globally
Scale agents up and down as needed
Adjust the number of Influx agents on your team based on business needs. Simple month-to-month pricing and no lock-in contracts makes it easy to scale quickly.
See how Sendle scaled 2x in just one month with Influx for their evolving business needs. Read the case study →
Stephanie, Customer Support, 1 yr with Influx
Get coverage for seasonal spikes or bursts
Prepare for busy seasons and ticket spikes or scale up with burst coverage to clear the backlog. Additional agents onboard quickly to meet your needs.
See how Manly Bands works with Influx to proactively scale for seasonal coverage over the past 5 years. Read the case study →
Judith, Recruiter, 5 yrs with Influx
Trust managed teams with expert knowledge
Save time and internal resources with fully managed teams that handle client-specific training, QA, and reviews. Track performance benchmarks and receive expert help from Influx managers.
See how Brand Access works with Influx management for Zendesk audits, macros updates, and best practice recommendations. Read the case study →
Daniel, Dpt. Delivery Manager, 6 yrs with Influx
Pascal Klein
Co-founder,
Asana Rebel
“Influx has been a fantastic partner. We’ve been able to scale our service without sacrificing quality. This past year, we saw a significant spike. Working with Influx, we managed to support that spike seamlessly with their end-to-end solution.”
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support