Simple month to month plans

Month to month flexibility — no hidden fees, no setup costs, and no long-term commitments.

From day one, you’ll have predictable pricing that you can adjust as your needs change, ensuring you always have the right level of support.

Month to month plans for Dedicated teams, Shared teams and Support as a Service.

Trusted by brands from startups to enterprise

Flexible plans to help you grow

Our pricing model is designed to keep you agile — month to month, with transparent rates, so you can adapt and thrive without piling on unnecessary overhead.

 

No setup fees

Launch without paying for onboarding, training, or other hidden fees.

 

Month to month

No long-term contracts. Flexibility to scale up or down on your terms.

 

No penalties

Increase or decrease your team size each month based on actual demand.

 

No hidden fees

Training, recruiting, QA, insights, QA — it’s all included.

No hidden costs

All inclusive CX

We believe in offering a single, straightforward monthly rate — no surprises, no last-minute add-ons:

  • All-inclusive management: Rate covers salaries, supervision, QA, and training.
  • No surprise tools/software: Integrates with your systems (Zendesk, etc.) without extra fees.
  • Onboarding & setup: No billing for setup, knowledge transfer, or recruitment.
  • Free to scale down: Reduce agent count monthly without penalties.

More about fully-managed teams →

Gabriel, Recruiter, 4 yrs with Influx

Pricing to match your demand

Flexible pricing

In addition to our monthly Dedicated and Shared Agent plans, we offer flexible pricing options:

  • Pay Per Resolution: For asynchronous channels (e.g., email). Pay once per fully resolved issue. Ideal for fluctuating volumes and complex queries.
  • Pay Per Response: Suited for live chat. Pay per unique response. Efficient for high-frequency, short inquiries.
  • Pay Per Agent: Flat monthly rate per dedicated seat. For stable teams needing consistent coverage. Optional Team Lead available.

All plans are always month to month. Get a quote →

Judith, Recruiter, 6 yrs with Influx

On-demand performance

No compromises

Influx teams are experts who align with your brand values and deliver consistently high-caliber service. Our agents embody your company’s voice while consistently delivering top-tier service:

  • Brand and culture alignment – We immerse ourselves in your ethos and values, guaranteeing every interaction feels authentic and on-brand.
  • Performance-driven approach – Beyond basic ticket handling, agents are trained to exceed benchmarks in as CSAT, NPS, and response times.
  • Proactive problem solvers – From complex inquiries to high-stakes situations, our agents go above and beyond to protect your brand and nurture customer loyalty.

More about brand & culture fit →

Ana, Customer Support, 3 yrs with Influx

Sean Roche
Operations and Logistics Manager, ettitude

“Influx allows us to support eCommerce seasonality with confidence. They work closely with our internal operation to provide high-quality support for our customers when we need it, which has allowed us to build out our global operation through all stages of growth.”

Read the case study →

Case studies

See how companies work with Influx to deliver flexibility and scale.

100% omnichannel customer support for 2x seasonal ticket spikes with 91% CSAT
24/7 omnichannel support with 2x increase in one-click resolutions and 30-minute response times
3,200~ tickets per month with scale-up capacity for seasonal spikes

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.