Part time agents
Get world-class support agents at half the cost of dedicated agents.
Extend your team with part time agents that quickly respond to your customers, clear the inbox daily and deliver CX excellence.
Scale up and down as you need with simple month to month plans.
HELPING START-UPS FOR TICKETS & OPERATIONS
Choose from three priority options
All plans come with management and training included. We only hire the top 1% of support agents. Not sure which one is right? Contact our onboarding team.
Priority 1
You need fast chat responses or a reception service, but don’t have enough volume for a full time dedicated agent.
- Omnichannel (voice, chat, email)
- <2 min est. avg response time
- 5 days rostered per week
- Up to 4 hours operative per day
Priority 2
You don’t have enough work for a full time dedicated agent, and are ok with 2-4 hour response times.
- Async support (email)
- 2-4 hour est. avg response time
- 5 days rostered per week
- Up to 4 hours operative per day
Priority 3
You need to respond to every customer before the end of the day and clear the inbox daily. Fewer than 20 messages per day.
- Async support (email)
- 4-8 hour est. avg response time
- 5 days rostered per week
- Up to 2 hours operative per day
We hire the top 1% of support agents
Influx offers a simple solution for you to provide your customers with exceptional customer support without the full-time commitnment. By hiring only the top 1% of agents, we ensure quality results across the board.
Launch in 1 week. Get in touch →
Judith, Recruiter, 5 yrs with Influx
Simple, affordable, and effective
Starting from just $800 / month, Influx offers a stress-free solution that enables you to focus on what you do best (running your business). With support agent rostered for eight hours a day, rest easy knowing that the inbox will be cleared before the end of the day.
Learn more. Get in touch →
Ana, Customer Support, 2 yrs with Influx
Management and training included
Take the headache out of hiring, with global support teams fully managed by us. Our end to end management system helps us hire, onboard, train and scale teams quickly to save you time and money.
Ready to learn more? Get in touch →
Daniel, Dpt. Delivery Manager, 6 yrs with Influx
Deliver a fully flexible support experience built for growth.
See how Influx builds full-service, fully-managed customer solutions for growing businesses, everywhere.
Ready to try Influx? Contact sales →
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