Jobs at Influx
Find job openings by region below. Not seeing a previous listing? You can contact recruitment@influx.com.
Indonesia
Brazil
Philippines
Jamaica
Argentina
Kenya
- Techinical Team Lead
- Customer Support Agent - Digital and Voice Support
- Customer Service Agent - English
Egypt
Namibia
Malaysia
Morocco
Colombia
Commonly asked questions
How do I follow up with my application?
We review most applications within one week, though occasionally, and especially if we’re going through a significant growth phase, we might take 2-3 weeks to review your application.
Note that we will contact every applicant. You don’t need to follow up with us.
If you have questions about the recruitment process, please message recruitment@influx.com.
Worried that you weren’t successful? Note that we only hire about 1% of applicants. We’re looking for a very specific profile based on what our clients expect from us. Some intakes can vary from others. There are many applicants that don’t quite fit the profile we’re looking for, but are still excellent candidates, and go on to have hugely successful careers.
What I need to work at Influx?
Successful candidates will have a highly-efficient work-from-home working set up. This will require the following:
- Laptop or desktop computer
- Fast and reliable internet connection
- Headset
- Quiet location (no background noise)
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support