Influx

How to ensure optimal security for your business

At its worst, a cyber assault can cause irreparable damage to a company and can even result in legal action. Be proactive in keeping your business safe!

9 steps to reset your business budget for Q1

It's essential to reset business budgets to spend wisely and to plan for any uncertainties that may lie ahead. These 9 steps will get you started!

Optimizing your website for the holiday rush

The holiday season brings increased traffic to your website. Make sure your site is optimized with these seven tips to leverage sales.

Gorgias tips for a successful Black Friday and Cyber Monday

Be prepared for Black Friday/Cyber Monday with these helpful tips from our partners over at Gorgias!

How to provide amazing holiday time customer service

Do you run an eCommerce or online business and are looking to understand how to better support your customers during the holidays? Read our guide to find out!

How to create a customer feedback loop that works

A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!

Tools and software to get you through the holidays

Set your team up for success with our top eCommerce holiday tools. Reap the benefits this season and beyond by utilizing software to your advantage.

Black Friday marketing strategies to use in 2022

Black Friday is the biggest day of the calendar year for eCommerce businesses. Find out how to maximize sales this year with our Black Friday marketing strategies & ideas.

5 tips to improve departmental efficiency

Imagine doing something that used to take you half a day in a fraction of the time. With concentration and minimal distractions, it’s possible.

How to grow B2B sales

Test these 8 proven strategies & techniques to close more deals across your B2B sales.

5 graphics for an easy-to-understand knowledge base

Customers opting for self-help will turn to your knowledge base or resource library. Build a great knowledge base that is easy to navigate and understand by using graphic design.

Ticket triage: 5 tips to prioritize support requests for faster resolution

Get the top 5 tips to prioritize customer support tickets for faster resolutions and better backlog management.