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See how Influx provides an end-to-end, fully managed customer support solution tailored to your business and customer needs.

Influx's flexible, customer-centric service is focused on delivering high-quality support whenever and however you require it.

Hire shared part time agents who can help you clear the inbox daily, with 40 hours of coverage per week, at a fraction of the cost of a full time support agent.

Star ratings are one of the best indicators of a brand’s reputation. We looked into how well executed CX strategies drive business value and growth.

Support as a Service is a simple way to deliver fast responses, 24/7, consistently, with all management and training included. Here are six examples from clients working with Influx.

Every support manager I know has the same problem: They have too many tickets waiting for them on Mondays when they first log into their help desk. 500+ ticket backlogs aren’t uncommon. Here's how we launched weekend support.

I’m excited to announce our new FREE forecasting tool for any company using Zendesk. With Support Forecaster, define upcoming ticket volume, public responses and recommended headcount for the next 12 months.

We've just launched our most requested feature since day 1 of Influx in 2013: Multi-user access.

With Support as a Service, we have a pre-built, pre-managed team, ready to help answer tickets in your help desk.