No matter the business, a focus on improving the customer experience pays dividends. A positive customer experience works to encourage a fiercely loyal customer base, in our recent Digital Shopping Trends Report{: target="blank" rel="noopener"} we found that a whopping 86% of online shoppers more likely to repeat purchase{: target="blank" rel="noopener"} from brands that consistently deliver a great online customer experience.
We asked support managers at Influx{: target="_blank" rel="noopener"} their top tips to ensure a quality customer experience, every time. Watch the video below!
*Interested in more videos just like this? Head to the Influx YouTube channel{: target="blank" rel="noopener"} where you can meet the team{: target="blank" rel="noopener"}, find more CX tutorials{: target="blank" rel="noopener"} and explore partnering with Influx{: target="blank" rel="noopener"}! *
 6 Circle - small.png)