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Growth The role of automation in employee productivity Automation plays a significant role in employee productivity. Learn how to take advantage of automation for increased efficiency.

CX Excellence Live chat best practices for businesses Do you want to learn more about how best to run and optimize your live chat support team? Influx has you covered with the live chat best practices guide.

Growth 5 tips to improve departmental efficiency Imagine doing something that used to take you half a day in a fraction of the time. With concentration and minimal distractions, it’s possible.

Growth How to improve business operations Improving business operations maximizes value-added work and drives revenue. Read our seven tips to improve business operations!

Growth Guide to scaling a business Scaling a business requires strategic planning. Read our comprehensive guide to prepare for a successful season of scale!

Growth How to ensure optimal security for your business At its worst, a cyber assault can cause irreparable damage to a company and can even result in legal action. Be proactive in keeping your business safe!

Growth How to make your company a leader in the digital age Leadership shapes the future and ensures that organizations are well-equipped to thrive in a rapidly changing world. Read more for digital era leadership skills.

CX Excellence How to scale without compromising customer support Providing good customer support is crucial for the long-term growth and success of a business. Learn to scale without compromising service!

Growth How to grow B2B sales Test these 8 proven strategies and techniques to close more deals across your B2B sales.

Growth 6 key components of strengthening your business operations Monitoring business operations and adjusting for effectiveness is vital for long-term success. Improve your business operations today!

Case Studies Saturn case study: 24/7 coverage for 15,600+ ticket backlog with 10 Zendesk agents See how Saturn scaled from 5 to 22 Influx agents while providing 24/7 coverage and back office support with help desk experts.

Growth How to optimize for business growth in Q1 Q1 sets the tone for the year. Read more to make your plan for success by optimizing your operations to focus on growth.