Influx blog
Customer support
Building rapport for customer support success
Strengthening soft skills is at the root of efficient communication. Learn from our enterprise training expert on building rapport for support success.
Business operations
7 reasons every sales team should have sales assistants
Sales teams play a crucial role in driving revenue and achieving business goals. To supercharge performance, consider the invaluable addition of sales assistants.
Customer support
Building or scaling a customer support team
Excellent customer support is essential for customer retention and acquisition. Learn how to grow your support team today!
Resources and guides
The role of social media presence for businesses
Use these 8 tips to grow your brand visibility and better connect with your audience on social media.
Business operations
How to cut business costs without lowering quality
Read these seven strategies to reduce business expenses while maintaining quality!
Business operations
The evolution of business strategy; what matters now?
Your business strategy is your roadmap for decision-making. Learn about the evolution of business strategy and the essential elements you need!
Best practices
8 CRM software best practices
Use these eight best practices to keep your CRM software performing at a pinnacle!
Customer experience
Adapting to consumer demand for great CX
Elevate the customer experience with these five tips that keep your business competitive and adapting to consumer demand.
Customer experience
CX News Now: Influx’s curated customer experience newsletter
Get customer experience news, helpful tips/tricks, curated articles, and fresh industry insights straight to your inbox.
Resources and guides
The complete guide to live chat support
Master the art of live chat communication with our comprehensive guide!
Business operations
15 types of business growth explained
There are many different ways to grow a business. Read through our list of 15 strategies explained simply to find the right option for you!
Customer support
How to build a great CX/support team on a budget
Build a skilled customer support team, and a loyal customer base will follow. Read more to create a budget-friendly support team!
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