How to scale without compromising customer support
Providing good customer support is crucial for the long-term growth and success of a business. Learn to scale without compromising service!
CASELY case study: Improved first response time by 10x while experiencing 16,954% growth
See how CASELY reduced their first response time by 10x, improved their brand star rating to 4.8 and grew 16,954% while partnering with Influx.
The 8 best B2B sales tactics
Test these 8 proven strategies & techniques to close more deals across your B2B sales.
Guide to efficient business operations
Monitoring business operations and adjusting for effectiveness is vital for long-term success. Improve your business operations today!
Saturn case study: 24/7 coverage for 15,600+ ticket backlog with 10 Zendesk agents
See how Saturn scaled from 5 to 22 Influx agents while providing 24/7 coverage and back office support with help desk experts.
Steps to optimize for business growth in Q1
Q1 sets the tone for the year. Read more to make your plan for success by optimizing your operations to focus on growth.
CX trend predictions for 2023
Our top 5 CX predictions for 2023. Utilize these trends for enhanced customer loyalty and satisfaction.
8 reasons to outsource your IT & technical support
Outsourcing your technical support can save your company valuable resources. Read our guide to find out why you should outsource your IT and technical support!
AKKO case study: After-hours coverage for 142% ticket increase via live chat and email
See how Influx used after-hours coverage to tackle a 142% ticket increase via live chat and email with a perfect brand match.
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