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CX Excellence Overcoming the holiday's biggest CX challenges The holidays bring a number of CX challenges that can be combated with proactive strategies. Read our solutions to deliver the best CX this season.

CX Excellence How to provide amazing holiday time customer service Do you run an eCommerce or online business and are looking to understand how to better support your customers during the holidays? Read our guide to find out!

Growth Preparing your eCommerce store for Black Friday Black Friday can be an unexpected and chaotic time for businesses that haven’t prepared. Find out how your business can get ready and make Black Friday a success this year!

Inside Influx Exciting high performance and global impact at Influx Meet Lucy, a marketing leader based in Melbourne, Australia. Learn about our global, high-performing teams and the excitement that comes from working in the industry.

Inside Influx The 5 core values that guide us at Influx From the "Golden Rule" to clear communication, explore the key values that guide the Influx team!

Growth How to retain top talent during peak seasons The average cost to replace an agent can be anywhere between $10,000 and $20,000. Be proactive in recruiting and retaining top talent!

Growth The ultimate guide to eCommerce holiday planning in 2022 This guide offers a streamlined and holistic approach to eCommerce holiday planning that will drive conversions and steer you on the path to success.

Growth Tips to sell out during your next product launch Over 30,000 products are launched each year and roughly 95% of them fail. Read through our 8 tips to prepare yourself for an epic product launch that sells out.

Inside Influx Upwards mobility and internal growth at Influx Meet Gusthy, one of our Delivery Managers in Indonesia, who has been with Influx for 7 years. Learn about internal mobility for our team members and the importance of growth at Influx!

CX Excellence Optimizing customer data & management for better CX Data analysis removes the guesswork when it comes to understanding customer desires, pain points, goals, and interests. Use customer data to your advantage to outshine your competitors and improve CX.

Growth A complete guide to reaching your ideal customer Understanding customers is the key to giving them good service that results in acquiring new customers and increasing repeat buyers.

CX Excellence Warning signs of a bad CX agency Arm yourself with the information to spot warning signs of a bad CX outsourcing agency and find the right fit for you.