Live chat support
Talk to your customers where they want to chat - on their phones or on your website, in real time, with real humans.
Make your support team fast, flexible and scalable, while improving key metrics like CSAT, NPS and time to resolution.
#1 on demand partner for global CX teams
Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.
The #1 health app helping people become their best selves.
See our YAZIO case study →
Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.
What our clients say →
Six brands, one streamlined customer service solution.
Read the case study →
Premium fashion achieves global growth.
Read the case study →
Blenders scales 24/7, globally with Influx
Read the case study →
Linktree partnered with Influx to make CX simple & fast with 93% CSAT.
See our Linktree case study →
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
24/7 multilingual support driving 5-Star reviews globally
Read Suntransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
The #1 health app helping people become their best selves.
See our YAZIO case study →
Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.
What our clients say →
Six brands, one streamlined customer service solution.
Read the case study →
Premium fashion achieves global growth.
Read the case study →
Blenders scales 24/7, globally with Influx
Read the case study →
Linktree partnered with Influx to make CX simple & fast with 93% CSAT.
See our Linktree case study →
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
24/7 multilingual support driving 5-Star reviews globally
Read Suntransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
Professional response quality
We work with established brands and tech companies to deliver excellent customer service via live chat. We act as an extension of your existing team, with regular training, QA and re-training.
24/7 support and sales
Our team answers chats as they arrive, allowing you to help your customers faster or turn more website visitors into customers. We can answer a portion of your chats or all of them. You set the criteria.
Use your existing chat platform
Our team and system connects to your existing chat platform. We can connect to all major platforms. Most of our clients use Intercom and Zendesk Chat, but we can connect to other platforms too.
Management and training included
Our complete support operation includes management, training, coordination and QA. Our own technology automatically tracks gaps in coverage and opportunities for improvement.
Works with your existing live chat platform
Our platform connects to all major help desks and chat platforms. We use this access to QA, train and track support volume and response times.
To learn more get in touch →
Live chat pricing options
Instant live chat support and inbox zero maintained with a 94% customer feedback rating
24/7 email and live chat support achieve 94% CSAT with social media experts
24/7 omnichannel support and sales with two-minute live chat response times
24/7 global support for 2,000+ live chat conversations a month after 2x company growth
6 dedicated agents handle 100% customer support for email, live chat, and voice
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