Full time agents & teams
Full time agents, dedicated to your brand, delivering exceptional support 24/7/365.
Start with 1 agent or a team of 30+. Flex up or down with month to month plans.
Teams improve automatically with dedicated CX managers, training and QA.
Working with brands from start up to enterprise
Outsourcing solutions that support growth
Customer support
Add speed, scale, and flexibility to your customer support operation, 24/7.
Multichannel support. Scalable on every channel.
Our teams are flexible and work quickly across all channels. Email, chat, voice, and even through social, like Facebook, Twitter, Instagram and more. Deliver a scalable omnichannel experience that grows your business faster.
Ready to try Influx? Contact sales →
Stephanie, Customer Support, 1 yr with Influx
Case studies
See how companies work with Influx to deliver flexibility and scale.
24/7 coverage with a fully managed support team of 8 agents across 3 regions
76 agents resolve 250,000+ tickets per month with 24/7 coverage, surpassing KPIs
100% end-to-end omnichannel customer support in 6 languages across 7 platforms
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
24/7 dedicated support and burst coverage for 20,000 tickets via 30 agents
Read more client testimonials or case studies
Deliver a fully flexible support experience built for growth.
See how Influx builds full-service, fully-managed customer solutions for growing businesses, everywhere.
Ready to try Influx? Contact sales →
Resources to scale customer support and offer great experiences
Ready to learn more? Let’s talk!
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support