Inside Influx
Meet the team and see how we operate.
Inside Influx
The important transition from job to career
Everyone remembers their first job out of school. Meet Velya, one of our HR specialists, retelling her experience with Influx on the path from "job" to "career."
Inside Influx
Where we live: How we follow the sun to work globally
The Influx team is made up of over 1,100 team members located in 123 cities around the world. From the bustling streets of Kenya to the beaches of Australia, learn more about our global team and where we live!
Inside Influx
How to optimize remote work and its benefits
It doesn’t come as a surprise that remote work reduces stress, but how can you truly make it work for you?
Inside Influx
Why we launched 100% weekend support
Every support manager I know has the same problem: They have too many tickets waiting for them on Mondays when they first log into their help desk. 500+ ticket backlogs aren’t uncommon. Here's how we launched weekend support.
Inside Influx
What we learned building 200+ support teams
In the last five years, we’ve refined our service to be able to improve almost any existing support team in less than 30 days. Influx's co-founder and Head of Ops gives us his top five recommendations for building a highly-optimized support team.
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