Pre-holiday planning guide (2023)

During the holidays, customer service queries can spike by up to 75% for online businesses.

With an influx of support requests coming in, the first step to meeting your customers’ demands during the holidays is proactively addressing common seasonal challenges.

Download the pre-holiday planning guide to ditch the seasonal stress and keep your customers satisfied at every stage of their journey.

What you’ll get:

Why early launching is a competitive advantage
What does data say?
The top holiday challenges and solutions
A simple checklist to get ahead of the holiday rush
Pros of outsourcing for flexible periods vs. seasonal hiring
Results of embracing the early launch advantage

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Influx builds 24/7, near-shore global customer support teams. We provide fully managed, flexible & high-performance agents. Our services range from eCommerce support, tech support, sales support, AI Management, Enterprise solutions and more to give you the customer assistance you need to prioritize other responsibilities and continue scaling your business.

Make your support operations fast, flexible, and ready for anything with experienced, 24/7 support teams working on demand. See how brands work with Influx to deliver exceptional customer support or get a quote now.