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customer experience

Provide excellent support experiences for your customers with the latest in CX.

customer experience

How to boost your customer experience in 5 simple steps

We asked some of the team at Influx for their top support tips when it comes to leveling up your customers' experience. Watch the video for the full breakdown!
customer experience

What is a Customer Empathy Map & Why Is It Important?

By bringing empathy into every touchpoint between customer and company, you can create a more customer-centric experience. Find out more about empathy mapping!
customer experience

The Intercom live chat experience that gave me life

Coming up to GDPR, I felt a little defeated, a lot confused, and genuinely couldn’t wait for May 25th to arrive. After countless emails trying to wade through the murky waters of “What does the GDPR really mean for Australian internet-type business,”
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